Forbidden City Characters Action Figures

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@stylegoing.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items with Damages and issues
1. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
2. we will be responsible for the international shipping cost.

Items without damages and issues
1. we are sorry that you are not satisfied with the item. Please contact our customer service for a return within 14 days you receive the item
2. You will be responsible for the shipping cost

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

PS: Please contact our customer service firstly if want want to make a return. Thank you for your cooperation.

Email about the return: info@stylegoing.com

Returned Address

Stylegoing

659-2 YOYBUY warehouse baifu county machikou town,

Changping District, Beijing,China

Time to receive

We will prepare your order as soon as possible after our customer placed the order.

Time to receive your package=processing time + shipping time

Processing Time=1-3 business days

Standard Shipping Time=7-15 business days

Expedited Shipping Time=4-8 business days

Shipping Cost

Free Shipping for orders US $49+(included), US $4.99 will be charged for order amount below $49

For urgent orders, please choose expedited shipping which is fast, US $29.99 will be charged for expedited shipping.

Free Expedited Shipping when order amount is US $159+.

Let me know if you have any question, please feel free to contact us info@stylegoing.com

PS: Sometimes the shipping time will be a little longer than expectied time due to the COVID-19, Thank you very much for your understanding.   

Welcome to stylegoing.com, wish you a good shopping journey.

Please feel free to contact us if you have any questions.

7*24 Customer Service: info@stylegoing.com

Telephone:+8615901218351

Important Notice:

• For email message, we will reply you within 24 hours, please check your junk folder/trash box if not replied for long time.
• Any question please feel free to contact us firstly, we will try our best to make you satisfied. Please do not contact paypal directly. Thank you very much for your understanding.